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Shipping

We use UPS standard service for all our international orders. It takes 4-6 working days to be delivered to the customers' shipping address.

Shipping cost for all international orders over 200€ is free of charge (orders below 200€ have an 8-12€ shipping cost - up to 2 kilos and there is a surcharge of 1.5-2 EUR per additional kilo depending on the country of shipment). 

Orders containing high weight/volume items (such as cases of tennis balls and/or other oversized items) will have a Shipping Surcharge, automatically displayed in the cart during the purchase and are excluded from free shipping. 

Currently we ship to the following European Union countries:

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
France
Germany
Hungary
Ireland
Italy
Luxemburg
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweeden
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Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.
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Beanies - Gloves

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  1. Under Armour Around Town Multi Hair Women’s Beanie 1365937-001

    Under Armour Around Town Multi Hair Women’s Beanie

    SKU: 1365937-001
    was €30.00 Special Price €29.90
    Add to Wish List
  2. Under Armour Women's UA Around Town Multi Hair Beanie 1365937-685

    Under Armour Women's UA Around Town Multi Hair Beanie

    SKU: 1365937-685
    was €30.00 Special Price €29.90
    Add to Wish List
  3. Nike Fleece Neck Warmer 2.0 N.100.0656-010

    Nike Fleece Neck Warmer 2.0

    SKU: N.100.0656-010
    was €25.00 Special Price €22.90
    Add to Wish List
  4. Nike Fleece Neck Warmer 2.0 N.100.0656-063

    Nike Fleece Neck Warmer 2.0

    SKU: N.100.0656-063
    was €25.00 Special Price €22.90
    Add to Wish List
  5. Under Armour Unisex Truckstop Beanie 1356707-012

    Under Armour Unisex Truckstop Beanie

    SKU: 1356707-012
    was €23.00 Special Price €22.90
    Add to Wish List
  6. adidas Performance Unisex Scarf FS9030

    adidas Performance Unisex Scarf

    SKU: FS9030
    was €23.00 Special Price €22.90
    Add to Wish List
  7. Nike Knitted Tech and Grip Gloves 2.0 N.100.0661-BK

    Nike Knitted Tech and Grip Gloves 2.0

    SKU: N.100.0661-BK
    €22.50 MSRP €22.50
    Add to Wish List
  8. Γάντια Nike Knitted Tech and Grip Gloves 2.0 N.100.0661-GR

    Γάντια Nike Knitted Tech and Grip Gloves 2.0

    SKU: N.100.0661-GR
    €22.50 MSRP €22.50
    Add to Wish List
  9. Hannah Otik Junior Beanie 10005389HHX.L01

    Hannah Otik Junior Beanie

    SKU: 10005389HHX.L01
    was €13.00 Special Price €9.90
    Add to Wish List
  10. under-armour-girl-s-beanie-glove-combo-1345413-699

    Under Armour Girl's Beanie & Glove Combo

    SKU: 1345413-699
    was €20.00 Special Price €19.90
    Add to Wish List
  11. Under Armour Boy's Beanie & Glove Combo 1345414-315

    Under Armour Boy's Beanie & Glove Combo

    SKU: 1345414-315
    was €20.00 Special Price €19.90
    Add to Wish List
  12. adidas Stripe Kid's Mittens DJ2275

    adidas Stripe Kid's Mittens

    SKU: DJ2275
    €12.90 MSRP €15.00
    Add to Wish List
  13. adidas Stripe Kid's Mittens DJ2277

    adidas Stripe Kid's Mittens

    SKU: DJ2277
    €12.90 MSRP €15.00
    Add to Wish List
  14. Nike Kids' Beanie 825577-609

    Nike Kids' Beanie

    SKU: 825577-609
    was €15.00 Special Price €13.90
    Add to Wish List
  15. Hi-Tec Rupert Beanie 2081301

    Hi-Tec Rupert Beanie

    SKU: 2081301
    was €10.00 Special Price €8.90
    Add to Wish List
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