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Shipping

We use UPS standard service for all our international orders. It takes 4-6 working days to be delivered to the customers' shipping address.

Shipping cost for all international orders over 200€ is free of charge (orders below 200€ have an 8-12€ shipping cost - up to 2 kilos and there is a surcharge of 1.5-2 EUR per additional kilo depending on the country of shipment). 

Orders containing high weight/volume items (such as cases of tennis balls and/or other oversized items) will have a Shipping Surcharge, automatically displayed in the cart during the purchase and are excluded from free shipping. 

Currently we ship to the following European Union countries:

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
France
Germany
Hungary
Ireland
Italy
Luxemburg
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweeden
×

Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.
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Filter
Shopping Options
Category
Χρώμα Λαβής
  1. Black
  2. Green
  3. Multicolor
  4. Natural
  5. Pink
  6. Red
Weight
  1. 300
  2. 320
  3. 330
  4. 350
  5. 360
  6. 370
  7. 380
  8. 390
  9. 400
  10. 420
  11. 430
Kid's Height (cm)
Gender
  1. Man
  2. Woman
  3. Junior
  4. Toddler
Spin
  1. Yes
Goal
  1. Forehand-Backhand
  2. Targets
  3. Cones
  4. Court dividers
  5. Tactics
  6. Warm up
  7. Speed
  8. Strengthening
  9. Flexibility
  10. Balance
  11. Agility
  12. Reflexes
  13. Fun
  14. Rehabilitation
Size
  1. S
  2. M
  3. L
  4. XL
  5. XS/116-128cm
  6. XS/122-128cm
  7. S/128-137cm
  8. S/128-140cm
  9. M/137-146cm
  10. M/140-152cm
  11. L/147-158cm
  12. L/152-164cm
  13. XL/158-170cm
  14. XL/164-176cm
  15. 11-12 years old
  16. 38
  17. 40
  18. 42
  19. 6-7 years old
  20. 8-9 years old
  21. 8-10 years old
  22. S/M
  23. M/L
  24. L/XL
  25. One size
Shoe size
  1. 21.5
  2. 28/29
  3. 30/31
  4. 32
  5. 33
  6. 34
  7. 35
  8. 36
  9. 37
  10. 38
  11. 38.5
  12. 39
  13. 40
  14. 40.5
  15. 41
  16. 42
  17. 42.5
  18. 43
  19. 44
  20. 45
  21. 46
  22. 47.5
Price
Brands
  1. Nike
  2. Body action
  3. Head
  4. Prince
  5. Topspin
  6. Tretorn
  7. Under Armour
  8. Wilson
  9. Morseto
  10. To Agori
  11. Pro's Pro
  12. Lobster
  13. Dio
  14. O'Neill
  15. Oneill
  16. Toolz
  17. Slinger
  18. Whistler
  19. Other
  20. Fast Track Tennis
  21. 3Guys
Shoes (type)
  1. Sandals (junior)
  2. Slippers
  3. Flip Flops
  4. Junior Flip Flops
  5. Junior slippers
Color 2
  1. Aluminium
  2. Assorted
  3. Black
  4. Black-Orange
  5. Black-Red
  6. Black-yellow
  7. Blue
  8. Blue-Black
  9. Dark Green
  10. Green
  11. Grey
  12. Orange
  13. Purple
  14. Red
  15. Silver
  16. White
  17. White-Black
  18. Yellow
Main Color
  1. Beige
  2. Black
  3. Blue
  4. Brown
  5. Coral
  6. Dark Blue
  7. Fuchsia
  8. Gold
  9. Green
  10. Grey
  11. Light Bleu
  12. Olive Green
  13. Orange
  14. Pink
  15. Red
  16. Turquoise
  17. Veraman
  18. White
Additional Options