We use UPS standard service for all our international orders. It takes 4-6 working days to be delivered to the customers' shipping address.
Shipping cost for all international orders over 200€ is free of charge (orders below 200€ have an 8-12€ shipping cost - up to 2 kilos and there is a surcharge of 1.5-2 EUR per additional kilo depending on the country of shipment).
Orders containing high weight/volume items (such as cases of tennis balls and/or other oversized items) will have a Shipping Surcharge, automatically displayed in the cart during the purchase and are excluded from free shipping.
Currently we ship to the following European Union countries:
Austria Belgium Bulgaria Croatia Czech Republic Denmark France Germany Hungary Ireland Italy Luxemburg Monaco Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweeden
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Returns Policy
In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.
Rackets: To return a new racquet there are two prerequisites;
1. The plastic wrap on the handle has not been removed. 2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.
Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).
Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.
In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.
In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.
Fast Track Tennis Feedback System: Your Anytime, Anywhere Tennis Partner Transform Any Space into Your Personal Tennis Court.
The Fast Track Tennis Feedback System is a revolutionary, patented solo tennis simulator designed to bring the court to you. Whether indoors or out, you can set it up in any small area for live ball hitting, making it the ultimate solution for players of all levels. No practice partner or court needed!
TECHNOLOGIES
Key Features:
Portable Net: A sturdy, 2’ x 2’ meter mesh and nylon net with a metal frame and fiberglass poles, easily set up inside or out. Comes with a convenient carry case and weighs only 6.3 kg.
Versatile Ball Feeder: Tosses balls every 3 seconds to a height of approximately 1.8 meters and a distance of 2.7 meters. Operates on 4 D cell batteries or a standard EU plug AC adapter. Compact design (50” x 28” x 20” cm) and weighs just 4 kg.
Specially Marked Practice Balls: Includes 12 long-lasting, pressureless, orange-colored balls with six black dots for enhanced visual tracking. Perfectly designed for use with Fast Track Tennis smartphone apps. The machine also works with standard Tennis Balls and Padel-Tennis Balls..
Smartphone Integration: Comes with an adjustable tripod and smartphone attachment, allowing you to use Fast Track Tennis apps for sophisticated tracking and feedback. The tripod is lightweight (0.5 kg) and compactly packed (35” x 8” x 8” cm box).
Superior Performance:
Optimized for Stability: Works best on a hard, flat surface. For windy conditions, weights can be applied to the metal frame to ensure stability.
Efficient Ball Feeder: Designed to warm up in seconds when using the AC adapter, and turn off immediately after a throw to extend spring life. Performance can vary with battery strength and extension cord length.
Practice Anytime, Anywhere:
From your living room to your backyard, the Feedback System adapts to any environment, offering unparalleled convenience and flexibility. With only 3 to 4 real balls needed during use, this innovative system keeps you in the game, no matter where you are.
Enhance Your Training:
The Fast Track Tennis Feedback System’s uniquely marked balls work seamlessly with the Fast Track Tennis apps, leveraging sophisticated computer vision algorithms to track your performance metrics. Improve your game with real-time feedback and data analysis.
Additional Accessories:
Replacement Balls: Available in quantities of one dozen or more.
Easy Setup and Portability: All components are designed for quick assembly and easy transport.
Specifications:
Net: Portable 2’ x 2’ meter mesh with nylon net, metal frame, fiberglass poles, carry case, weight 6.3 kg.
Ball Feeder: 50” long x 28” high x 20” cm wide, molded plastic, rubber feet, electric motor, weight 4 kg.
Power Options: 4 D cell batteries or AC adapter (EU plug).
Embrace the freedom to practice tennis whenever and wherever you want. With the Fast Track Tennis Feedback System, you have a reliable and high-tech partner ready to elevate your game.
Български
