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Shipping

We use UPS standard service for all our international orders. It takes 4-6 working days to be delivered to the customers' shipping address.

Shipping cost for all international orders over 200€ is free of charge (orders below 200€ have an 8-12€ shipping cost - up to 2 kilos and there is a surcharge of 1.5-2 EUR per additional kilo depending on the country of shipment). 

Orders containing high weight/volume items (such as cases of tennis balls and/or other oversized items) will have a Shipping Surcharge, automatically displayed in the cart during the purchase and are excluded from free shipping. 

Currently we ship to the following European Union countries:

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
France
Germany
Hungary
Ireland
Italy
Luxemburg
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweeden
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Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.
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Wilson

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  1. wilson-roland-garros-session-de-soiree-super-tour-15-racket-tennis-bag-wr8030701

    Wilson Roland Garros Session de Soirée Super Tour 15 Racket Tennis Bag

    SKU: WR8043001
    was €165.00 Special Price €148.90
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  2. Wilson Clash 100 Pro V3 Tennis Racket WR172711

    Wilson Clash 100 Pro V3 Tennis Racket

    SKU: WR172711
    €219.90 MSRP €263.00
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  3. wilson-clash-100ul-v3-tennis-racket-wr173011

    Wilson Clash 100UL V3 Tennis Racket

    SKU: WR173011
    €189.90 MSRP €221.00
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  4. Wilson Clash Team 103 V3 Tennis Racket WR180710

    Wilson Clash Team 103 V3 Tennis Racket

    SKU: WR180710
    €179.90 MSRP €220.00
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  5. Wilson Shift 99 V1 Session Soire RG 24 FRM Tennis Racket WR150811

    Wilson Shift 99 V1 Session Soire RG 24 FRM Tennis Racket

    SKU: WR150811
    €209.90 MSRP €280.00
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  6. wilson-roland-garros-session-de-soiree-super-tour-15-racket-tennis-bag-wr8030701

    Wilson Roland Garros Session de Soirée Super Tour 15 Racket Tennis Bag

    SKU: WR8030701
    was €158.00 Special Price €139.90
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  7. wilson-super-tour-blade-v9-15-pack-tennis-bag-wr8031801

    Wilson Super Tour Blade V9 15-Pack Tennis Bag

    SKU: WR8031801
    was €157.00 Special Price €139.90
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  8. wilson-shift-99-v1-tennis-racquet-wr145311

    Wilson Shift 99 V1 Tennis Racket

    SKU: WR145311
    €179.90 MSRP €270.00
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  9. wilson-shift-99-pro-v1-tennis-racquet-wr145411

    Wilson Shift 99 Pro V1 Tennis Racket

    SKU: WR145411
    €199.90 MSRP €284.00
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  10. wilson-pro-staff-97-v14-tennis-racquet-wr125711

    Wilson Pro Staff 97 V14 Tennis Racquet

    SKU: WR125711
    €199.90 MSRP €330.00
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  11. wilson-pro-staff-x-v14-tennis-racquet-wr125811

    Wilson Pro Staff X V14 Tennis Racquet

    SKU: WR125811
    €189.90 MSRP €310.00
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  12. wilson-ultra-100-v4-0-tennis-racket-wr108311

    Wilson Ultra 100 V4.0 Tennis Racquet

    SKU: WR108311
    €179.90 MSRP €260.00
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  13. Wilson Super Tour 15-Pack Clash V2 Tennis Bag WR8016301

    Wilson Super Tour 15-Pack Clash V2 Tennis Bag

    SKU: WR8016301
    was €147.00 Special Price €133.90
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  14. wilson-roland-garros-clay-court-tennis-balls-wrt125000

    Wilson Roland Garros Clay Court Tennis Balls x 3

    SKU: WRT125000
    was €8.90 Special Price €6.50
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Bag straps
  1. Two
Type
  1. 15-Racket bags
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Number of balls
  1. 3
Ball use
  1. Tournament
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Insulated Compartments
  1. Two
Number of Compartments
  1. Three
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  1. Experts (men)
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  9. Junior 12-14 Learning
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  1. Stiff (70-75)
  2. Normal (64-69)
  3. Soft (56-63)
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  1. Standard (68-69 cm)
Racket Balance (cm)
String pattern
  1. 16 x 19
  2. 16 x 20
  3. 18 x 20
Grip size
  1. L1
  2. L2
  3. L3
  4. L4
Player
  1. Stefanos Tsitsipas
  2. Maria Sakkari
  3. Emma Raducanu
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