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Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.

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Accessories

Tennis Accessories

Optimize your game with high-quality tennis accessories designed to enhance comfort, control, and racket performance.

670058
Babolat Xcel Gel Replacement Grip

€8.90 MSRP €10.00

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710010
Babolat Babol Color

€8.90 MSRP €10.00

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700041-134
Babolat Custom Dampeners x 48

was €120.00 Special Price €114.90
671001-134-A
Babolat Uptake Replacement Grip x 1

was €5.00 Special Price €4.90
285515
Head Pro Damp Vibration Dampeners x 2

€7.50 MSRP €8.00

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52ATPCON12
Tecnifibre Pro Contact Tennis Overgrips x 12

was €28.00 Special Price €24.90
281204
Head Hawk Touch Tennis String (1.25mm, 12m)

€18.00 MSRP €21.50

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WRZ946500
Wilson Revolve String (1.30 mm, 12m)

was €16.80 Special Price €15.00
WRZ941700
Wilson NXT Power Tennis String (1.26mm, 12m)

was €27.30 Special Price €26.00
WRZ990144
Luxilon 4G Rough Tennis String (1.25mm, 200m)

was €357.00 Special Price €306.00 As low as €270.00
WRZ946600
Wilson Revolve String (1.25mm, 12m)

was €15.80 Special Price €15.00
WRZ946800
Wilson Revolve Tennis String 16 (1.30mm, 12.2m)

was €15.80 Special Price €15.00
WRZ945200
Wilson Synthetic Gut Power Tennis String (1.30mm, 12.2m)

was €10.50 Special Price €10.00
288050
Head Full Tennis Racket Cover

was €12.50 Special Price €11.90

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H221
Ion Wrist Support

was €9.00 Special Price €7.50
H092a
Tennis Ball Dampener

was €2.01 Special Price €2.00
H070B
France Flag Tennis Dampener

was €2.01 Special Price €2.00
H048C
Tennis Ball Dampener

was €2.01 Special Price €2.00 As low as €1.00
TONG
Topspin Kidney Belt

was €30.00 Special Price €26.90
D528C
Pro's Pro Black Force String (200 m)

€49.90 MSRP €55.00

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G073B
Pro's Pro P.G 2 Tennis Overgrips x 60

was €70.00 Special Price €59.90
G073c
Pro's Pro P.G 2 Tennis Overgrips x 60

was €70.00 Special Price €59.90
D528d
Pro's Pro Black Force String (200m)

€49.90 MSRP €55.00

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WRZ4040BK
Wilson Pro Soft Overgrips-Black

was €8.40 Special Price €8.00
H072
Pro's Pro Tennis Ball Dampener

€2.00 MSRP €2.01

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H114
Bull Tennis Dampener

was €2.01 Special Price €2.00
H099
Panda Tennis Dampener

was €2.01 Special Price €2.00
H121
Beetle Tennis Dampener

was €2.01 Special Price €2.00
H120
Peace Tennis Dampener

€2.00 MSRP €2.01 As low as €1.25

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H115
Sunflower Dampener x 1

was €2.01 Special Price €2.00
TOSRCTW220S
Topspin Cyber Twirl Tennis String (1.27mm, 220 m)

was €105.00 Special Price €89.90
WRZ4203BK
Wilson Cushion-Air Classic Contour Replacement Grip

was €9.50 Special Price €9.00
WRZ941600
Wilson NXT Power Tennis String (1.30mm, 12m)

was €27.30 Special Price €26.00
WRZ4033
Wilson Advantage Tennis Overgrips x 3

€9.50 MSRP €10.00

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700032
Babolat Flag Vibration Dampeners x 2

€5.00 MSRP €6.00

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285704
Head Djokovic Dampeners x 2

was €8.00 Special Price €7.50

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+30 2311 205080
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e-tennis is a well known tennis shop. e-tennis - Tennis shop. Tennis racquets, bags, tennis shoes & apparel, tennis balls, tennis strings and tennis accessories of all top tennis brands: Nike, adidas, Asics, Wilson, Babolat, Head, Prince etc. At tenniscomm.s1.etennisdev.eu you will find all new tennis products as well as sale tennis products up to 70%. You may visit one of our tennis stores to help you

choose a tennis racket

according to your needs and offer you high quality stringing and tennis racket customization services having the best tennis stringers (ERSA certified) and the best stringing machines (Wilson Baiardo).