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Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.

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Accessories
Grips

Replacement Grips

Replacement Grips are the main grips that a tennis racket comes with when being purchased

WR8444301
Wilson RF Leather Replacement Grip

was €23.10 Special Price €22.90
WR8444201
Wilson RF Premium Replacement Grip

was €10.50 Special Price €9.90
671002-134
Babolat Uptake Replacement Grip x 30

was €130.00 Special Price €99.90
671002-134-A
Babolat Uptake Replacement Grip x 1

was €5.00 Special Price €4.90
WR8438701
Wilson Pro Performance Replacement Grip

was €9.50 Special Price €8.90
TOFECO1
Topspin Feelcore Basic Grip

was €6.50 Special Price €5.90
TOPUCO1
Topspin Purecore Basic Grip

was €6.50 Special Price €5.90
WR8414701
Wilson Dual Performance Replacement Grip

was €14.00 Special Price €12.90
WR8416501
Wilson Shock Shield Hybrid Replacement Padel Grip

was €12.60 Special Price €12.60
WR8414702
Wilson Dual Performance Replacement Grip

was €14.00 Special Price €12.90
670065
Babolat Syntec Team Replacement Grip

€6.50 MSRP €8.00

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WRZ4211BK
Wilson Micro-Dry Comfort Replacement Grip

was €8.90 Special Price €8.50
WRZ4205
Wilson Cushion Aire Classic Sponge Replacement Grip

was €9.50 Special Price €6.50
WRZ4209
Wilson Cushion Pro Replacement Grip

was €9.50 Special Price €8.90
WRZ470800
Wilson Pro Performance Replacement Grip

was €9.50 Special Price €7.50
WRZ470300
Wilson Premium Leather Replacement Grip

was €23.00 Special Price €19.90 As low as €17.00
670058
Babolat Xcel Gel Replacement Grip

€8.90 MSRP €10.00

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671001-134-A
Babolat Uptake Replacement Grip x 1

was €5.00 Special Price €4.90
WRZ4203BK
Wilson Cushion-Air Classic Contour Replacement Grip

was €9.50 Special Price €9.00
670051
Babolat Syntec Pro Replacement Grip

€8.00 MSRP €9.00

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WRZ4202
Wilson Sublime Replacement Grip

€9.50 MSRP €10.00

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WRZ4204BK
Wilson Feather Thin Replacement Grip

was €9.50 Special Price €9.00
285313
Head Hydrosorb Comfort Replacement Grip

€8.90 MSRP €10.00

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285303
Head Hydrosorb Pro Replacement Grip

€8.90 MSRP €10.00

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285014
Head Hydrosorb Replacement Grip

€8.90 MSRP €10.00

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+30 2311 205080
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e-tennis is a well known tennis shop. e-tennis - Tennis shop. Tennis racquets, bags, tennis shoes & apparel, tennis balls, tennis strings and tennis accessories of all top tennis brands: Nike, adidas, Asics, Wilson, Babolat, Head, Prince etc. At tenniscomm.s1.etennisdev.eu you will find all new tennis products as well as sale tennis products up to 70%. You may visit one of our tennis stores to help you

choose a tennis racket

according to your needs and offer you high quality stringing and tennis racket customization services having the best tennis stringers (ERSA certified) and the best stringing machines (Wilson Baiardo).