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Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.

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Bags
Tennis Bags (Type)
12-15 Racket bags

12-15 Racket bags

WR8043001
Wilson Roland Garros Session de Soirée Super Tour 15 Racket Tennis Bag

was €165.00 Special Price €148.90

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WR8036601
Wilson Super Tour Tennis Bag x 15

was €165.00 Special Price €148.90

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H9242124
Yonex Pro Racket Bag x 12

was €170.00 Special Price €152.90

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40TOUW2512
Tecnifibre Tour Endurance Tennis Bag x 12

was €135.00 Special Price €119.90

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6P898041
Prince Hydrogen 3 Comp Neon Tennis Bag

was €120.00 Special Price €99.90

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WR8038201
Wilson Clash V3 Super Tour Tennis Bag x15

was €160.00 Special Price €139.90

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260005
Head Pro X Racket Tennis Bag XL

was €170.00 Special Price €149.90

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260805
Head Tour XL Racket Tennis Bag

was €130.00 Special Price €129.90

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40TOUKHA12
Tecnifibre Tour Endurance Tennis Bag x 12

was €130.00 Special Price €109.90

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751233-136
Babolat Pure Drive Tennis Bag x 12

was €160.00 Special Price €139.90

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WR8034601
Wilson US Open Tour 12-Pack Tennis Bag

was €121.00 Special Price €109.90

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WR8032701
Wilson RF Tournament Tennis Bag x 15

was €179.00 Special Price €178.00

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751229-100
Babolat Pure Wimbledon Tennis Bag x 9

was €160.00 Special Price €119.90

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262174-FO
Head Tour XL Racket Tennis Bag

was €130.00 Special Price €116.90

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40ULTBLK12
Tecnifibre Tour Endurance Tennis Bag x 12

was €130.00 Special Price €109.90

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WR8030701
Wilson Roland Garros Session de Soirée Super Tour 15 Racket Tennis Bag

was €158.00 Special Price €139.90

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WR8031801
Wilson Super Tour Blade V9 15-Pack Tennis Bag

was €157.00 Special Price €139.90

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260024
Head Pro X Racket Tennis Bag

was €160.00 Special Price €145.90

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260614-BKWH
Head Tour XL Racket Tennis Bag

was €130.00 Special Price €116.90

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751225-374
Babolat Pure Strike Racket Tennis Bag x 12

was €160.00 Special Price €119.90

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WR8029901
Wilson Shift Super Tour 15-Pack Tennis Bags

was €157.50 Special Price €145.90

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WR8027901
Wilson Us Open Tour 12-Pack Tennis Bags

was €135.00 Special Price €129.90

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751219
Babolat Pure Aero Rafa Tennis Bag x 12

was €210.00 Special Price €159.90

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260203
Head Pro 12R Tennis Bags

was €130.00 Special Price €116.90

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WR8024301
Wilson Night Session Tour Tennis Bags x 12

was €118.00 Special Price €106.90

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WR8016301
Wilson Super Tour 15-Pack Clash V2 Tennis Bag

was €147.00 Special Price €133.90

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T1420003-PTLM
Bidi Badu Reckeny 12-Racket Tennis Bag

was €100.00 Special Price €79.90

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751207-136
Babolat Pure Drive Tennis Bag x 12

was €140.00 Special Price €99.90

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WR8004101
Wilson Super Tour 3 Compartments Tennis Bags

was €130.00 Special Price €117.00

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e-tennis is a well known tennis shop. e-tennis - Tennis shop. Tennis racquets, bags, tennis shoes & apparel, tennis balls, tennis strings and tennis accessories of all top tennis brands: Nike, adidas, Asics, Wilson, Babolat, Head, Prince etc. At tenniscomm.s1.etennisdev.eu you will find all new tennis products as well as sale tennis products up to 70%. You may visit one of our tennis stores to help you

choose a tennis racket

according to your needs and offer you high quality stringing and tennis racket customization services having the best tennis stringers (ERSA certified) and the best stringing machines (Wilson Baiardo).